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Crucial Conversations® - Tools for Talking when the Stakes are High

  • CBU - Crosstown Concourse 1350 Concourse Avenue, Central Atrium, Level 4, Suite 462 Memphis, TN 38104 (map)
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This two-day offering is limited to Momentum member organizations.

Pre-registration is required.

What Is a Crucial Conversation? A crucial conversation is a discussion between two or more people where the stakes are high, opinions vary, and emotions run strong. These conversations—when handled poorly or ignored—lead to strained relationships and dismal results.

What Does Crucial Conversations Training Teach? Crucial Conversations teaches participants how to:

• Speak persuasively, not abrasively

• Foster teamwork and better decision making

• Build acceptance rather than resistance

• Resolve individual and group disagreements

Facilitated By: Dennis Clark & Bevalee Vitali

Dr. Dennis Clark is a leadership development professional focusing on high-potential managers and directors at a Mid-South Fortune 50 company. Dennis is devoted to helping committed leaders identify and leverage their signature strengths to achieve their career goals and aspirations through challenging education, relevant business exposure, and experiential learning. Dennis facilitates year-long leadership develop programs, provides Executive and Professional transition coaching for high-potential leaders, and is a Master Trainer for VitalSmarts’ Crucial Conversations and Crucial Accountability series. Dennis holds a Master of Arts in Executive Leadership from Christian Brothers University and a Ph.D. in Organizational Leadership from the Chicago School of Professional Psychology. Dennis owns and operates a small farm in Somerville, Tennessee whose mission is to provide nourishing and humanely raised food at affordable prices in the communities they serve.

Bev Vitali is known for her excellence in the corporate and academic classrooms. She has dedicated her career to helping others find that special niche where they can authentically lead and serve others. Currently she serves as Director of the Institute for Leadership Development at Christian Brothers University, heading up the University’s many corporate, nonprofit, and governmental training, consulting, and coaching initiatives.

Bev is also very active in the Mid-South community. She plays a crucial role in the community formerly serving on the County Ethics Commission and the Nexus advisory board. She has also served on the board of Memphis Challenge and as President of Literacy Mid-South Board of Directors.

Bev is a tenured professor at CBU and a Chartered Financial Analyst. She earned her Ph.D. at the University of Memphis in 1992. She is certified in Myers-Briggs Type Indicator, Hermann Brain Dominance Inventory, and Crucial Conversations.

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