Project Transformation’s mission is to engage young adults in purposeful leadership and ministry, support children in holistic development, and connect churches with communities.
In the spirit of this mission, the Memphis Program Manager is primarily responsible for the implementation and evaluation of all local programming activities; the supervision of summer site coordinators and interns; the development of state-wide elementary and middle school literacy interventions; and the creation of a nurturing, supportive work environment for summer interns. Works closely with the Director of Memphis Programs and Director of Programming to ensure program excellence. Responsible for upholding the mission and values of Project Transformation including the covenant relationship with the United Methodist Church.
Key responsibilities include:
• Summer Program – Implements and monitors evidence-based programs for children. Creates and evaluates literacy interventions for elementary and middle school programs state-wide. Ensures strong measurement and evaluation to capture impact and lessons learned. Oversees registration process with the goal of reaching maximum capacity. Visits sites throughout the week and provides daily and ongoing coaching, management, supervision, and support for the professional and personal development of interns. Maintains database to ensure information is accurate. Collects all required site paperwork, input data, and submits it to the Director of Memphis Programs on a weekly basis. Facilitates weekly leadership team meetings. Ensures program-wide adherence to organizational policies and procedures. Helps develop and maintain site libraries and coordinates supply donations, including books. Assists with management of volunteer projects. Facilitates and troubleshoots the problems associated with all service issues.
• Recruiting – Develops an annual local plan to recruit interns for the summer programs. Maintains existing and develops new relationships with campus ministries and university partners.
• Intern Supervision – Interviews, hires, and supervises summer interns. Works with senior program leadership to develop and implement an annual training schedule for summer interns. Schedules roommates, negotiate conflicts, and evaluates interns’ performance. Coaches interns in accordance with the organization’s coaching model. Attends community dinners and worship services throughout the summer to build developmental relationships with interns.
• Food Program Management – Initiates and manages the summer food program.
• Community Life – Works with Director of Memphis Programs to oversee community housing activities (i.e. worship, community dinners, devotions, chores, weekend activities, etc.). Attends intern dinners throughout the week to build developmental relationships with interns.
• Churches and Community Partners – Communicates with churches to share the mission of Project Transformation and seek volunteers, potential interns, and additional support.
• Operations – Under policy direction of the Director of Memphis Programs, performs a wide range of difficult to complex management. Uses considerable, independent judgment and leadership in decisions that influence Project Transformation programming. Provides vision and direction to the development of Project Transformation’s literacy interventions; assists the Director of Memphis Programs in the development of Memphis-based programming; advises other senior program leadership in planning, policy, and operations matters. Assists the Director of Memphis Programs in coaching and directing staff in operational activities to ensure compliance with organizational goals, objectives and budget. Assists the Director of Memphis Programs in grant writing. Ensures accountability to grants by implementing objectives and collecting data. Reviews on a continual basis the department procedures, staffing and equipment for maximum efficiency while controlling costs.
Qualifications and Skills
• Must have a Bachelor’s Degree or the equivalent years of experience plus 3-5 years of specialized program management/supervisory experience. Field experience in education and literacy intervention preferred. Experience as a Project Transformation intern, while not required, would be considered a strength.
• Must be accepting of diverse backgrounds including people of all ages, sexual orientations, races, nationalities, religions, economic status and disabilities.
• Must have knowledge of developmental levels for children and youth, specifically those in a low socio-economic context.
• Must have excellent computer and other technical skills, including word processing, spreadsheet, database management, computer aided design software, calculator, fax, phone, projectors, website and mobile phone.
• Must be able to read, write and speak English. Must have excellent communications skills both verbal and written. Must be able to work with others to resolve issues and maintain composure in an environment of changing priorities. Must have knowledge of all company policies and procedures.
• Must be able to work on a time table, follow instructions, respond to management direction and solicit feedback to improve performance. Ability to work independently on assigned tasks as well as to accept direction on given assignments.
• Must have excellent organizational and detail orientated abilities. Must be able to work well under pressure. Possession of strong organizational skills is imperative.
• Must have exceptional customer service skills. Must have the ability to prioritize and execute tasks and to resolve problems in a timely manner. Must have excellent team experiences, working in a team orientated and collaborative environment.
• Knowledge of principles of personnel practices and employment laws, program budgeting, general accounting, and fiscal management practices; office procedures and business operating systems; and the appropriate methods and means of dealing with human behavior in a variety of business circumstances.
• Must have strong project management principles, interpersonal skills, ability to present ideas in a business and user-friendly language. This position must be able to analyze complex information and keep confidentiality.
• May be required to work weekends, evenings, and travel out of town for extended days.
Contact Information and Procedure: Email cover letter and resume to Renee Dillard at firstname.lastname@example.org by March 23.