Community Organizer, West Tn & North Ms PLANNED PARENTHOOD OF TENNESSEE AND NORTH MISSISSIPPI

POSITION TITLE:  Community Organizer, West TN & North MS
DEPARTMENT:  External Affairs  
REPORTS TO:  Community Engagement Manager
STATUS:  Full-time/Exempt

JOB SUMMARY
The Community Organizer will carry out grassroots advocacy work and implement strategic plans to build and engage Planned Parenthood of Tennessee and North Mississippi’s base of supporters.

ESSENTIAL FUNCTIONS:
•    Work with PPTNM staff to implement strategic organizing plan to build support for Planned Parenthood.
•    Mobilize volunteers to carry out PPTNM’s grassroots organizing plan via one- on-ones, phone/text, and email.
•    Recruit and train volunteers and interns, and develops the skills of volunteer leaders through ongoing training opportunities.
•    Develop volunteer trainings, lead phone banks, organize canvasses, and other volunteer activities.
•    Inform PPTNM staff, via written and verbal reports, of activities, developments, and progress of strategic plan.
•    Manage the outreach and organizing plans of organizing interns and volunteers, including Community Action Teams and Generation Action chapters. Set measurable goals and hold them accountable to the goals.
•    Maintain, update, track, and communicate with volunteers through EveryAction/VAN database; generate regular reports.
•    Represent PPTNM when needed at coalition meetings and work with partner organizations to implement our field plan.
•    Ensure compliance with 501 (c)(3) guidelines for approved activities
•    Travel is required, access to personal vehicle is strongly recommended.
•    Protect the confidentially of PPTNM clients, donors, board, and all areas of operation
•    Performs other duties as needed or directed.

KNOWLEDGE, SKILLS, AND ABILITIES FOR THIS POSITION:
•    Alignment with the mission and values of Planned Parenthood.
•    Able to demonstrate behaviors that represent the Affiliate’s Workplace Values.
•    A passion for social justice, women’s rights and reproductive justice.
•    Excellent communication and team-building skills; ability to initiate, foster, and leverage contacts and networks to achieve strong, positive outcomes;
•    Proven ability to achieve measurable, meaningful results;
•    Self-driven and proactive with the capacity to work both independently and in groups;
•    Ability to adapt in a fast-paced work environment;
•    Strong problem-solver and critical thinker;
•    A learning orientation and an ability to embrace and incorporate direct feedback crucial;
•    Experience with diverse populations a plus;
•    Bilingual abilities are a plus;

JOB REQUIREMENTS:
EXPERIENCE: At least 3 years of professional experience preferred;  political, campaign and/or community organizing experience a plus, experience (volunteer or paid) recruiting, training, and mobilizing a team of 10 or more volunteers/members preferred

Other: Willingness to work flexible hours including evenings and weekends; full-time access to a car and a valid driver’s license is required; some travel required.

This job description is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with this position. While intended to be an accurate reflection of the current job, management reserves the right to review and change this description as needed to maintain business goals and accomplishments. Job descriptions are reviewed periodically.  This job description is not a contract.

NON-DISCRIMINATION STATEMENT/ACKNOWLEDGEMENT:
Planned Parenthood of Tennessee and North Mississippi does not discriminate on the basis of race, color, religion, sex, sexual orientation, national origin, age, marital status, veteran status, citizenship, disability, atypical hereditary cellular blood trait, genetic predisposition or carrier status or any other characteristic protected by applicable law.  PPTNM will make reasonable accommodations in compliance with Section 504 of the Rehabilitation Act of 1973; the Americans with Disabilities Act of 1990; and any subsequent revisions or additions to related law/regulations.

Employees are expected to perform duties as assigned and directed by management.

Qualified applicants please click HERE to apply.

Community Engagement Coordinator, East Tn PLANNED PARENTHOOD OF TENNESSEE AND NORTH MISSISSIPPI

POSITION TITLE:  Community Engagement Coordinator, East TN
DEPARTMENT:  External Affairs
REPORTS TO:  Community Engagement Manager, Middle & East TN
STATUS:  Exempt/Salaried

JOB SUMMARY
The Community Engagement Coordinator is responsible for community organizing work in East TN. The Coordinator will provide leadership in maintaining positive volunteer relations and promoting the benefits of volunteerism and activism. The Coordinator will professionally represent PPTNM through activities in related professional organizations and outside agencies, as appropriate. Travel and personal car are required.

ESSENTIAL FUNCTIONS:
•    Organizes volunteers and local actions under the supervision of Community Engagement Manager.
•    Recruits and trains volunteers, and develops the skills of volunteer leaders through ongoing training opportunities. Practice volunteer stewardship, including appreciation events and recognition.
•    Coordinates the Health Center Advocacy Program and offers statewide support to other HCAP organizers.
•    Develops and supports Generation Action chapters in East TN, including ETSU and UTC.
•    Manages the Tennessee Stories Project (TSP) across the state and implements action steps to achieve TSP’s goals to reduce abortion stigma and encourage conversations
about abortion, including maintenance of the TSP website and social media. Coordinates the Undue Burden Project in partnership with the National Abortion Federation.
•    Build partnerships with individuals and local organizations to further Planned Parenthood’s advocacy goals.
•    Coordinate with department heads to determine departmental volunteer and intern needs. Monitor personnel problems or security issues involving volunteers and interns and provide appropriate solutions. Function as the liaison on all volunteer and intern issues.
•    Work closely with External Affairs staff to develop leaders among teen, young adult, and adult Education participants, and Planned Parenthood supporters and donors.
•    Acts as the organizing Affiliate Data Manager which includes bulk uploads for the affiliates, creating survey questions, updating staff on data changes (VAN, Hustle), and attending monthly national Affiliate Data Manager calls
•    Other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES FOR THIS POSITION:
•    Commitment to the mission of Planned Parenthood including support of abortion rights.
•    Alignment with the mission and values of Planned Parenthood.
•    Able to demonstrate behaviors that represent the Affiliate’s Workplace Values.
•    Completion of all responsibilities in a timely and professional manner.
•    Commitment to a client-centered approach to customer care.
•    Occasional overnight travel may be required.

JOB REQUIREMENTS:

EDUCATION: BA/BS degree in Education, Social Work, Political Science, or a related field. EXPERIENCE: Two years of related experience preferred. Prior experience in a supervisory or program coordination capacity highly desirable.

This job description is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with this position. While intended to be an accurate reflection of the current job, management reserves the right to review and change this description as needed to maintain business goals and accomplishments. Job descriptions are reviewed periodically. This job description is not a contract.

NON-DISCRIMINATION STATEMENT/ACKNOWLEDGEMENT:
Planned Parenthood of Tennessee and North Mississippi does not discriminate on the basis of race, color, religion, sex, sexual orientation, national origin, age, marital status, veteran status, citizenship, disability, atypical hereditary cellular blood trait, genetic predisposition or carrier status or any other characteristic protected by applicable law. PPTNM will make reasonable accommodations in compliance with Section 504 of the Rehabilitation Act of 1973; the Americans with Disabilities Act of 1990; and any subsequent revisions or additions to related law/regulations.
Employees are expected to perform duties as assigned and directed by management.
 
Qualified applicants please click HERE to apply.

Volunteer Engagement Associate UNITED WAY OF THE MID-SOUTH

Organizational Overview
United Way of the Mid-South is a multi-million-dollar non-profit, public foundation that mobilizes financial and human resources, across 8-counties, to meet critical needs and to help ensure that hundreds of thousands of Mid-Southerners can achieve their highest potential. We support high-performing nonprofit agencies who are on the front lines fighting to decrease poverty in our community by addressing the essential building blocks for success – education, financial stability, and health – while maintaining vital safety net services in food, shelter, and safety for individuals facing crisis situations. By joining United Way of the Mid-South, you are uniting with a team who is moving the needle on poverty and making our community a place where everyone can thrive.

Position Overview
Creates, promotes and supports high-quality volunteer experiences for corporate partners and community members. Must be able to accommodate evening and weekend scheduling for volunteer events.

Primary Duties and Responsibilities
•    Recruits and connects community members to volunteer opportunities, events and projects.
•    Collaborates with the Communications & Marketing Department staff to promote volunteer opportunities, events and projects.
•    Collaborates with Resource Development staff to identify date-specific, group service projects for campaign company employees. Provides support for agency tours, speakers and campaign presentations for company employees.
•    Develops and nurtures relationships with local agencies.
•    Posts volunteer opportunities and tracks volunteer hours on Volunteer United.
•    Writes project descriptions for volunteer engagement events.
•    Coordinates large scale volunteer initiatives such as Day of Caring, Trunk or Treat, Stuff the Bus, etc.
•    Plans and leads assigned volunteer and engagement site projects assigned by the Manager. Partners with team members to assist with planning and execution of other volunteer events as needed.
•    Cultivates relationships and manages regular communication with local agencies, schools, and nonprofits to maintain project inventory for individual and corporate volunteers.
•    Assists in the planning and execution of volunteer appreciation activities.
•    Completes engagement and impact reports.
•    Recruits volunteers and develops volunteer leaders for Community Impact initiatives, including Driving The Dream, Team Read and Free Tax Prep programs.
•    Tracks and reports outcomes for initiatives.

Qualifications
•    Supervisory Responsibilities: Community volunteers.
•    Education and/or Experience: Minimum of BA or BS degree or comparable work experience. A minimum of 2 years of progressively responsible experience in the field of project management, event planning or volunteer management is preferred.
•    Knowledge of Customer Relationship Management, Community Relations and/or Sales and Marketing, and Project Management.
•    Interpersonal Skills: Excellent active listening, interpersonal, persuasion, and presentation skills required. Strong problem solving, critical thinking, and judgment skills required. Business writing and supervisory skills necessary. Strong administrative and operational skills essential.
•    Language Skills: Ability to read, analyze and interpret business periodicals, news articles and professional publications. Ability to write reports and business correspondence. Ability to present information to and respond to questions from groups of diverse organizational employees, managers, and senior level high profile decision makers. Fluency in Spanish is desired.
•    Computer Skills: Requires advanced knowledge of MS office software and data base programs. Experience with Salesforce or other CRM systems preferred.
•    Presentations Skills: Excellent public speaking and presentation skills needed.
•    Licenses: Valid TN Driver’s License
•    Other Skills: Problem solving capabilities and cultural diversity skills.

Physical Requirements
While performing the duties of this job, the employee is regularly required to sit, talk and/or hear. The employee is frequently required to use finger and hand motion and occasionally to stand, walk and reach with hands and arms. The employee must frequently lift and/or move up to 30 pounds and occasionally lift and/or move up to 40 pounds. There may be additional physical requirements associated with volunteer event. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.

Working Conditions
United Way of the Mid-South is an equal employment opportunity employer and does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age, genetic information or any other characteristic protected by law. This nondiscrimination policy extends to all terms, conditions and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions. United Way of the Mid-South will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

United Way Core Competencies
•    Mission-Focused: Catalyze others’ commitment to mission to create real social change that leads to better lives and healthier communities. This drives their performance and professional motivations.
•    Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal.
•    Collaborator: understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.
•    Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.
•    Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.

Application Process
Qualified applicants should send cover letter, resume, and three references (with phone numbers) to the attention of careers@uwmidsouth.org. Please be sure to reference the position for which you are applying in the subject line of your correspondence.

For more information about United Way of the Mid-South, please visit us online at www.uwmidsouth.org.

Care Coordinator (TBRA) THE FAMILY SAFETY CENTER OF MEMPHIS AND SHELBY COUNTY, INC.

The Family Safety Center of Memphis and Shelby County, Inc. is a non-profit organization located in Memphis, TN, whose purpose is to effectively combine civil, criminal, health and social services in order to help victims of family violence.  We are seeking a Care Coordinator who is highly motivated to assist clients and process their individualized needs through the Tenant-Based Rental Assistance (TBRA) program.  This position will report to the Emergency Housing Manager and will be an integral part of the growth of the organization.  This is a grant funded position.

Job Title:  Care Coordinator (TBRA)
Reports To:  Emergency Housing Manger
Status:  Permanent Full-Time
FLSA:  Exempt
Hours:  8:00am to 4:30pm Monday – Friday, with flex time scheduling; Other as required

Job Summary:  Evaluates housing clients’ needs and assists them in accessing housing services in conjunction and collaboration with Family Safety Center and their partners.  Develops, maintains, and monitors client care plans along with coordination and follow-up of support services within inter-disciplinary team.  Prepares and administers records, reports, documents pertaining to each case.  

Responsibilities:

Assess clients’ needs for services and provide referral and follow-up.
•    Evaluates information for clients and their families, assuring that the delivery of service is client centered and seamless.
•    Identifies service needs and determines eligibility for housing options.
•    Develops a social service care plan and provides monitoring and follow-up.
•    Activates emergency and/or safety interventions when needed.
•    Visits with clients at their homes.
•    Schedules inspections between landlord and city inspector.
•    Provides all needed documentation to funder and client.
•    Serves as an advocate and liaison in assisting clients in obtaining housing and other services as needed.
•    Provides assessments and services on-site at the Family Safety Center as well as at the safe housing locations within the community.
•    Assists with client issues after hours.

Provides consultation and case management.
•    Develops individual housing plans and prepares, completes and maintains client records.
•    Assists with housing options and monitors effectiveness of casework plan.
•    Documents all contacts as required by regulations, policies and procedures.
•    Prepares reports and statistical data as required.
•    Prepares and sets attainable goals as set in the housing plans.
•    Prepares monthly reports regarding measurements and progress.

Completes all administrative records pertaining to clients and caseload assignments.
•    Establishes and maintains client records and complies with all requirements related to documentation of services rendered.
•    Completes client’s statistical documentation/reports by established deadlines.
•    Prepares and submits proper summaries and reports to housing manager and professionals promptly and in accordance with confidentiality protocols.

Assists with and participates in professional development activities and client and community outreach.
•    Serves as a member of the Coordinated Community Response (CCR) inter-disciplinary team to give and exchange information and to develop best practices.
•    Actively participates in all CCR meetings and trainings.
•    Reviews organizational policies and protocols to promote coordination of services with CCR partners.
•    Assists with the organization, preparation and provision of professional development activities for the organization and other professionals.
•    Promotes outreach for programs and activities to engage community interest and support for domestic violence programs.
•    Provides crisis intervention and supportive counseling for individuals who call after regular business hours.
•    Evaluates clients for possible placement in housing within established guidelines.
•    Enters and processes client information into database.

Performs other duties as assigned.

Skills and Abilities
•    Knowledge of the practices, principles and dynamics of domestic violence case management.
•    Knowledge of the laws and services/programs relating to domestic violence services.
•    Ability to communicate with a wide range of clients and families from different cultural backgrounds.
•    Knowledge of community resources.
•    Skill in writing clear and accurate correspondence, records housing plans, reports and statistical data.
•    Skill in interviewing and listening techniques.
•    Ability to relate to domestic violence victims and respond to their needs.
•    Demonstrated computer experience with word processing or varied software required.

Education and Experience
•    Minimum undergraduate degree in social work or similar discipline from an accredited program.
•    Two years of full time professional social casework experience after acquiring degree.
•    Experience working with domestic violence victims is required.
•    Previous work experience with vulnerable and/or traumatized populations is required.
•    Knowledge of trauma-informed, strength based, victim centered approaches preferred.

Family Safety Center Mission:
Our mission is to provide one location that effectively combines civil, criminal, health and social services for victims of family violence.

Family Safety Center Vision:
Our vision is a thriving community that embodies a spirit of compassion, collaboration and progressive change that values mutual respect, safety and serenity for all residents.

Family Safety Center Values:
Honesty, Openness and Accountability            
Flexibility
Quality                            
Collaborative Inclusive Teamwork
Dignity, Respect, Trust and Fairness            
Persistence, Resilience and Dedication
Diversity and Equality                    
Hope, Healing, Safety and Justice

Interested applicants:  Please send cover letter and resume with salary history to:  hr@familysafetycenter.org

Application deadline:  June 20, 2018       

Compliance & Reporting Coordinator HABITAT FOR HUMANITY OF GREATER MEMPHIS

Full Time, Memphis, TN
Salary: Starting at $40,000

The compliance & reporting coordinator will monitor, evaluate and perform compliance activities and reports in relation to major programmatic grants as well as overall agency compliance in conjunction with the Director of Programs & Strategic Alliances. This position monitor’s affiliate grant compliance in accordance with grant agreements and terms and ensures the affiliate’s compliance with various policies, procedures and financial guidelines.

Duties & Responsibilities
•    Assist Director of Programs in administrating the affiliate’s grant programs and reports as required.
•    Contributes to the creation of a monitoring and evaluation framework and supports its implementation in accordance with grant agreements in a timely manner.
•    Creates interagency spreadsheets and project charts to support a holistic agency reporting structure with overlays of all pertinent data, deadlines, grant restrictions, and other pertinent data points to assist with overall agency project management.
•    Analyzes reports to determine program progress, quality of service and compliance with laws, standards and guidelines.
•    Monitor and evaluate affiliate’s grant programs in accordance with audit procedures, which include federal statutory and regulatory requirements and financial record-keeping audit.
•    Issue written findings and recommendations for affiliate corrective actions, if any, and monitor affiliate documentation for corrective actions.
•    Record and track affiliate compliance data and reports as they relate to affiliate outputs such as number of homes built, number of homes rehabbed, number of seniors served, number of families served, etc.
•    Acts as the keeper of and maintains all major affiliate statistical and historical information.
•    Reports Memphis Habitat statistical data and outputs to HFHI in a timely fashion as required via the Affiliate Statistical and Housing Production Report.
•    Maintains and submits Memphis Habitat’s Quality Assurance Checklist to Habitat for Humanity International as necessary.
•    Participate in updating affiliate documents and other resources on an annual basis to reflect ongoing changes in federal and programmatic requirements.
Required Education and Experience
•    B.S. Degree and 5 years of experience in grant compliance and/or writing; program reporting or project management.
•    Knowledge of non-profit development, grant writing and reporting. Has knowledge of standard concepts, practices, and procedures within the grant writing field.
•    Knowledge of MS Word, Excel, Outlook, PowerPoint, database entry i.e. Sales Force

How to Apply
Applicants should send a resume and cover letter outlining how they meet the specific requirements of the position to habitathr@memphishabitat.com. Make sure to include the position title in the subject line of the email. No Phone calls please.

While we sincerely appreciate all applications, only those candidates selected for interview will be contacted. Please note the selected candidate will be required to meet employment verification requirements, pass pre- employment screenings, background checks, and sex offender registry checks.

About Habitat for Humanity of Greater Memphis
Habitat for Humanity’s vision is a world where everyone has a decent place to live, and since 1983, Habitat for Humanity of Greater Memphis has been working to realize that vision in Shelby County. Memphis Habitat partners with people in our community to help them build or improve places they can call home through new home construction, rehabilitation work and Aging in Place home modifications for seniors. Our employees enjoy a relaxed work environment and a real opportunity to make a difference in our community.

Administrative Support Associate, Driving The Dream UNITED WAY OF THE MID-SOUTH

JOB TITLE: Administrative Support Associate, Driving The Dream
DEPARTMENT: Community Impact
REPORTS TO: Director, Driving The Dream
 
POSITION SUMMARY:

United Way of the Mid-South (UWMS), through our Driving the Dream (DTD) initiative, is establishing a connected and integrated network of agency service providers to address poverty in the Mid-South. To do this, DTD is creating, facilitating, and monitoring an accountable system of care, comprised of DTD Network Partner agencies, a client-centered approach, multi-domain assessment tools and a shared data platform. The DTD initiative is a collaboration across a wide array of programs and services, with the goal of improving the effectiveness of service delivery by seamlessly, intentionally, and efficiently moving individuals and their families toward economic self-sufficiency and other life goals which they, the clients, identify.  

UWMS is hiring a DTD Administrative Support Associate to provide operational support to the DTD director and the DTD team in the development, engagement, recruitment and support of DTD referral network agencies.

This position is a unique career opportunity to join this entrepreneurial effort in its startup year. We are looking for an engaged, dynamic individual who will thrive in this environment. The ideal candidate is a flexible, well-organized, team player who has excellent computer and administrative skills, is comfortable interacting with all levels of internal and external customers, and is able to successfully support the fast-paced work of senior-level colleagues.

ESSENTIAL JOB FUNCTIONS:

●    Provide administrative or operational support with limited supervision for the DTD director and staff.
●    Provide support in the development of grant proposals and funder performance reports.
●    Respond to inquiries from external organizations about DTD, and provide requested collateral materials and information.
●    Assist in scheduling and planning for events, including coordinating arrangements for participants, handling logistics, preparing and disseminating materials, etc. as needed.
●    Oversee and/or perform duties associated with scheduling and organizing meetings
●    Compose and draft documents and correspondence for presentations, course handouts, grants, conferences, seminars, and reports; perform substantial editing and fact checking.
●    Plan and schedule calendar(s) with limited consultation, resolve calendaring conflicts, and arrange travel in compliance with UWMS policies.
●    Coordinate complex travel arrangements, both domestic and international, prepare itineraries, and obtain visas and other travel documentation needed.
●    Create complex reports and spreadsheets which may utilize specialized software and systems.
●    Oversee and/or process a variety of complex financial transactions; produce, monitor, and reconcile budget statements; research, identify, and resolve discrepancies.
●    Research articles and topics using various internet search engines and research databases.
●    Troubleshoot technical requests for computer, printer or application problems; escalate issues to IT as needed.
●    Other duties may also be assigned

KNOWLEDGE / SKILLS / ABILITIES:

●    Fluency with data and technology, including database skills.
●    Ability to communicate both orally and in writing with a wide range of customers.
●    Ability to effectively build and cultivate relationships.
●    Proficiency in Google Drive Suite and Microsoft Office, and internet-related programs.
●    Ability to learn and become proficient in the use of relevant software.
●    Ability to work without supervision, to make appropriate decisions, and to successfully complete projects.
●    Ability to assess individual and group dynamics, and successfully navigate conflict to create productive working relationships.  
●    Ability to communicate across all levels of the operation with a great degree of respect and collegiality.
●    Work appropriately and enthusiastically with others and respond appropriately in interpersonal situations.

QUALIFICATIONS:

●    High school diploma. Bachelor’s degree preferred.
●    Five years of experience working with nonprofit or government agencies, such as education, youth development, housing, basic needs, health, or workforce development.
●    Demonstrated commitment to the field and a passion for serving under-served and under-resourced individuals, families and/or communities; particularly people living in poverty.
●    Not just tolerance for, but enjoyment of, working with a degree of ambiguity during this entrepreneurial period of transformation and ability to help others successfully move through this change.
●    Quick learner, possessing superior judgement.
●    Good sense of humor and ability to work well under pressure.

SPECIAL REQUIREMENTS:

Must have driver’s license and reliable transportation.

As an entrepreneurial, start-up endeavor, this role may require occasional late night and weekend work, and would require this sort of flexibility.

BENEFITS:

Compensation for this role will be commensurate with experience. UWMS provides an excellent benefits package for full- time employees including paid time off, health/dental insurance, retirement plans, and an engaging work environment.

APPLICATION PROCESS:

Qualified applicants should send cover letter, resume, and three references (with phone numbers) to the attention of careers@uwmidsouth.org. Please be sure to reference the position for which you are applying in the subject line of your correspondence. For more information about United Way of the Mid-South, please visit us online at www.uwmidsouth.org.

Agency Relationship Manager, Driving The Dream UNITED WAY OF THE MID-SOUTH

JOB TITLE: Agency Relationship Manager, Driving The Dream
DEPARTMENT: Community Impact
Program: Driving The Dream
REPORTS TO: Senior Agency Relationship Manager, Driving The Dream

POSITION SUMMARY:

United Way of the Mid-South (UWMS), through our Driving the Dream (DTD) initiative, is establishing a connected and integrated network of agency service providers to address poverty in the Mid-South. To do this, DTD is creating, facilitating, and monitoring an accountable system of care, comprised of DTD Network Partner agencies, a client-centered approach, multi-domain assessment tools and a shared data platform. The DTD initiative is a collaboration across a wide array of programs and services, with the goal of improving the effectiveness of service delivery by seamlessly, intentionally, and efficiently moving individuals and their families toward economic self-sufficiency and other life goals which they, the clients, identify.

UWMS is hiring a DTD Agency Relationship Manager to develop, engage and recruit new DTD network agencies, and to provide intensive, tailored, hands-on coaching and support to agency leadership and customer-facing staff as they incorporate DTD into their workflow and approach. The Agency Relationship Manager will supervise, lead and monitor Agency Relationship Associates to ensure program quality and accurate reporting, with a primary focus on building and maintaining partnerships.

This is a unique career opportunity to join this entrepreneurial effort in its startup year. We are looking for an engaged, dynamic individual who will thrive in this environment.

ESSENTIAL JOB FUNCTIONS:
●    Provide intensive direct support to a portfolio of DTD network partner agencies.
●    Supervise, coordinate,and manage program implementation.
●    Supervise full-time Agency Relationship Associate.
●    Analyze data to determine effectiveness.
●    Recruit additional service-providing agencies.
●    Work to establish new service partnerships to fill gaps in available services.
●    Develop and oversee delivery of training curricula in collaboration with partner agencies and consultants.
●    Provide training and technical assistance to partner agencies, and respond to requests as needed.
●    Monitor and analyze the agency’s referral and care coordination processes.
●    Assist partner agencies in developing and implementing policy and process efficiencies that improve client outcomes.
 
KNOWLEDGE / SKILLS / ABILITIES:

●    Strong understanding of human services/social work best practices.
●    Ability to coach and train others on how to positively and  successfully  engage clients.
●    Fluency with data and technology, and the ability to train others.
●    Working knowledge of community needs.
●    Strong interpersonal and public speaking skills.
●    Ability to facilitate groups.
●    Ability to communicate both orally and in writing with a wide range of customers.
●    Proficiency in MS Office, Word, Excel, Access, PowerPoint, and internet related programs.
●    Ability to learn and become proficient in the use of relevant software.
●    Ability to work without supervision and to make appropriate decisions.
●    Ability to effectively build and cultivate relationships.
●    Ability to assess individual and group dynamics, and successfully navigate conflict to create productive working relationships.
●    Ability to communicate across all levels of the operation with a great degree of respect and collegiality.
●    Work appropriately and enthusiastically with others and respond appropriately in interpersonal situations.

QUALIFICATIONS:

●    Bachelor’s degree in Communication, Education, Social Work, Public Administration or other related field. Master’s preferred.
●    Three years of experience in the public or human services sector.
●    Three years of leadership-based responsibilities involving collaborative/multi-system initiatives,or project management.
●    Demonstrated commitment to the field and a passion for serving under-served and under-resourced individuals, families and/or communities; particularly people living in poverty.
●    Desire to serve as an integral leader at an established community institution in the midst of a unique period of change and transition.
●    Not just tolerance for, but enjoyment of, working with a degree of ambiguity during this entrepreneurial period of transformation and ability to help others successfully move through this change.
●    Commitment and experience promoting a results-oriented approach to human services program design and implementation.
●    Quick learner, possessing superior judgement.
●    Good sense of humor and ability to work well under pressure.
●    Certification in social work best practices, such as Transition To Success or Family Development Credential, a plus.

SPECIAL REQUIREMENTS:

Must have driver’s license and reliable transportation.

As an entrepreneurial, start-up endeavor, this role may require occasional late night and weekend work, and would require this sort of flexibility.
 
BENEFITS:

Compensation for this role will be commensurate with experience. UWMS provides an excellent benefits package for full- time employees including paid time off, health/dental insurance, retirement plans, and an engaging work environment.

APPLICATION PROCESS:

Qualified applicants should send cover letter, resume, and three references (with phone numbers) to the attention of careers@uwmidsouth.org by June 20, 2018. Please be sure to reference the position for which you are applying in the subject line of your correspondence. For more information about United Way of the Mid-South, please visit us online at www.uwmidsouth.org

Lethality Assessment Program (LAP) Advocate FAMILY SAFETY CENTER

Reports To:  Emergency Housing Manager
Status:  Part-time 29 hours per week
Positions Supervised:  None
FLSA:  Non-exempt
Hours:  Per assigned shift
_________________________________________________________________
Family Safety Center of Memphis and Shelby County, Inc. is a non-profit organization located in Memphis, TN, whose purpose is to effectively combine civil, criminal, health and social services in order to help victims of family violence.  We are seeking a Lethality Assessment Program Advocate who is highly motivated and organized to be part of a team of organizations and partners that are involved in the Connecting Victims of Family Violence to Supportive Services program.   This position requires teamwork and flexibility within the work environment to meet client needs.  This position will report to the Emergency Housing Manager and will be an integral part of the growth of the organization.  This is a grant funded position.
_________________________________________________________________
Job Summary:  Provides client centered services to connect individuals and families exposed and impacted by family violence to needed resources and services.  Responds to hotline calls during assigned hours.  Provides consultation, case management, and information, completes administrative records, performs client follow-up and referrals, performs supportive services consistent with the applicable regulations, assists with and participates in professional development activities and client community outreach.   Assists clients in accessing services from on-site partners that accommodate the individual needs of the client

After Hours On-call Duties:
       
•    Responds to crisis calls from law enforcement during assigned hours nights, weekends and holidays in accordance with established schedule.
•    Provides crisis intervention, supportive services and referral services in a trauma informed manner for all calls received from the Lap line.
•    Performs assessments for the emergency domestic violence shelter program.
•    For eligible clients, secures placement and arranges for the safe transport of the client to the shelter if requested by client.
•    Provides documents the next business day to Housing Manager for all accepted clients.
•    Contacts the Housing Manager and refers individual to meet with Family Safety Center Navigator to access services the next business day.
•    Provides follow-up with client to identify any additional service needs and/or barriers to accessing services.

Other duties as assigned.

Skills and Abilities
•    Working knowledge of domestic violence dynamics and its impact on children and families.
•    Knowledge of community resources.
•    Good customer service and relationship skills.
•    Sensitivity to cultural/ethnic differences.
•    Ability to work as part of a team.
•    Able to multi-task and function effectively under pressure.
•    Ability to communicate with a wide range of families from different cultural backgrounds.
•    Demonstrated computer experience with word processing or varied software required.

Education and Experience
•    Requires associate degree in social work or other relevant education and/or training.
•    Requires two years work experience working with individuals impacted by trauma.
•    Requires experience in providing direct service, advocacy, or support for victims of trauma.

Family Safety Center Mission
Our mission is to provide one location that effectively combines civil, criminal, health and social services for victims of family violence.

Family Safety Center Vision
Our vision is a thriving community that embodies a spirit of compassion, collaboration and progressive change that values mutual respect, safety and serenity for all residents.

Family Safety Center Values
    Honesty, Openness and Accountability            
    Flexibility
    Quality                            
    Collaborative Inclusive Teamwork
    Dignity, Respect, Trust and Fairness            
    Persistence, Resilience and Dedication
    Diversity and Equality                    
    Hope, Healing, Safety and Justice

Interested applicants:  Please send cover letter and resume with salary history to:  hr@familysafetycenter.org

Application deadline:  June 6, 2018       

Data & Technology Analyst LITERACY MID-SOUTH

Title: Data & Technology Analyst        Schedule: M-F 9-5 pm
 
Position Overview: As a member of the Research and Technology Team, the Data & Technology Analyst will support Literacy Mid-South and its Out-of-School Time Network partners to develop, maintain, and use relevant educational data and technology to continuously improve literacy outcomes in Memphis, Tennessee. This position will primarily support Literacy Mid-South's goal for all third-grade Shelby County students reading proficiently by the end of third grade. This position reports to the Senior Research & Technology Analyst.
 
Summary of responsibilities:
•    Manage Student Information System and other data systems
•    Write SQL queries to retrieve and merge data from multiple data sources
•    Write programming scripts occasionally to enhance the functionality of in-house open source systems
•    Respond to data and report requests from different levels of internal and external stakeholders in timely manner
•    Supports processes and strategies for collecting, managing, and reporting data at the Out-of-School Time partnership network, program, and student levels
•    Support evidence-based processes toward improving student outcomes
•    Support network partners in their use of data and technology through training, coaching, and customer service
•    May be called upon to assist with special projects and assume responsibility for the development, administration, and promotion of specific projects, as requested
•    Perform other duties and responsibilities as requested
 
Knowledge, skills, and abilities:
•    Passion for literacy
•    Bachelor's degree in a relevant field required, including but not limited to Educational Technology, Management Information Systems, Information Technology, or other Social Science field. The degree should include adequate preparation in information technology and data analysis
•    One year or more experience in data analytics and technology support
•    Demonstrated experience working with medium to large datasets using MS Excel and MS Power BI or another BI tool
•    Experience preparing and reporting descriptive data to non-technical people in clear verbal and written narrative, tabular, and graphical formats
•    Working knowledge of databases, writing SQL queries, and relational DBMS such as MySQL and PostgreSQL
•    Working knowledge of JavaScript or another scripting language
•    Ability to learn and adapt to new technology tools quickly
•    Ability to maintain strict data privacy and confidentiality
•    Strong problem solving skills
•    Strong interest in improving literacy outcomes of children in Memphis and Shelby County, TN
•    Strong attention to detail, ability to meet deadlines, ability to operate with limited supervision, and cordial team member
•    Experience in the education field
•    Customer service aptitude
•    Available to work evenings and weekends as required
•    Required reliable transportation and poof of automobile insurance
•    Able to lift 30 pounds
•    Able to sit or stand for extended periods of time

Application:
Please send a cover letter and resume to datateam@literacymidsouth.org.

Neighborhood Organizer WHOLE CHILD STRATEGIES

Title: Neighborhood Organizer
Reporting to: Sr. Project Manager
Reports: None
Education Requirement: Bachelor’s degree preferred
Salary: Dependent upon experience

ABOUT US

Whole Child Strategies, Inc. (WCS) is a 501(c)3 nonprofit entity serving Memphis and Shelby County. Our mission is to empower neighborhoods and communities disproportionately affected by poverty to self-determination in addressing barriers that hinder children from graduating on-time, career and college-ready – providing funding, critical supports and coordinated efforts around collective accountability, public advocacy and community development.
It is our vision all children will graduate high school on time, college and career-ready through support of revitalized neighborhoods, accountable neighbors, and sustainable systems.

JOB DESCRIPTION

The WCS Neighborhood Organizer will support the work of the Neighborhood Strategy and the Klondike Smokey City Neighborhood Council. This role will assist in the overall implementation of the Whole Child Strategy, focused on school and neighborhood collaboration.

The WCS Neighborhood Organizer will align efforts with the Neighborhood Facilitator and Neighborhood Meeting Specialist, and will work to:
▪ Engage grassroots leaders and stakeholders in a campaign to improve school and neighborhood relations in Klondike Smokey City;
▪ Coordinate Neighborhood Council meetings;
▪ Cultivate and foster relationships with parents, families, and residents to encourage engagement in key decision-making;
▪ Design and execute Neighborhood Council recruitment strategy.

The WCS Neighborhood Organizer will hold office hours within the Klondike Smokey City CDC. The Neighborhood Organizer will spend 80% of their time supporting the work of the Whole Child Strategy and 20% supporting the Klondike Smokey City CDC Executive Director. Note: This position is one-year in length, with the possibility of extension. The Neighborhood Organizer is responsible for the following categories of work, but should execute all duties as assigned with fidelity as the categories and tasks are not exhaustive but demonstrative:

Duties and Responsibilities:

Neighborhood Council Organizing
▪ Recruit a diverse range of participants to serve on the Neighborhood Council, ensuring representation from all neighborhood stakeholders;
▪ Work closely with the Neighborhood Facilitator and Neighborhood Meeting Specialist to facilitate the development of the Neighborhood Council through capacity building and training opportunities;
▪ Organize Neighborhood Council meetings consisting of allies, coalition partners, school leaders, community members, and other relevant stakeholders;
▪ Execute a plan to engage, develop, and assist local leaders to build long-term community engagement in Klondike Smokey City;
▪ Submit a monthly neighborhood recruitment and community outreach plan to the Whole Child Strategies, Inc. Senior Project Manager
▪ Work closely with the Neighborhood Facilitator and Neighborhood Meeting Specialist to coordinate grassroots organizing campaigns as determined by the Neighborhood Council and/or in accordance with an Implementation Plan;
▪ Regularly assess the success of the community engagement efforts.

Minimum Qualifications
▪ Bachelor’s Degree
▪ Minimum two (2) years working in a nonprofit or community development setting;
▪ Process oriented, analytical problem solver, strategic planner, solution oriented;
▪ Willingness to travel and work evenings and weekends as projects demand;
▪ A valid driver’s license.

Preferred Qualifications
▪ “Can do” attitude and a love of fast-paced environments;
▪ Commitment to educational justice and equity for all people;
▪ Excellent writing, verbal, and interpersonal skills, including public speaking;
▪ Demonstrated ability to forge productive and healthy collaborations;
▪ Understanding and enjoyment of multifaceted advocacy that combines legislative strategy, grassroots organizing, media relations, policy analysis, and coalition-building activities;
▪ Ability to think “big picture” as well as to translate ideas into realistic, actionable plans;
▪ Clear commitment to continuous improvement via training and professional development;
▪ Commitment and desire to work in a multi-cultural environment where diversity based on race, ethnic origin, gender, age, sexual orientation, gender identity and expression, physical ability, family status, and other characteristics is an important and practiced value;
▪ Able to handle and appropriately prioritize multiple tasks in a timely and efficient manner;
▪ Keen analytical skills, attention to detail, and ability to take initiative;
▪ Ability to collaborate on project with staff and/or neighborhood stakeholders, a high level of personal investment in contributing to the priorities of the organization as a whole;
▪ Willingness to travel and work evenings and weekends as projects demand it.

Desired Knowledge & Skills
▪ Ability to rapidly acquire and assimilate new knowledge;
▪ Interest in solving complex problems;
▪ Experience developing and managing work plans as well as training, supervising, and developing interns and volunteers is preferred;
▪ Knowledge and proficiency in Google Drive and/or other document sharing and maintenance programs/applications/software
▪ Demonstrated experience with local issues in Memphis is strongly preferred, specifically within Klondike Smokey City.

Interested applicants should reach out to Cortney Thomas at cdthomas@wcstrategies.org by Friday, June 8th with their cover letter and resume.

Neighborhood Meeting Specialist WHOLE CHILD STRATEGIES

Title: Neighborhood Meeting Specialist
Reporting to: Senior Project Manager
Reports: None
Education Requirement: Minimum Bachelor’s degree
Salary: Dependent upon experience

ABOUT US

Whole Child Strategies, Inc. (WCS) is a 501(c)3 nonprofit entity serving Memphis and Shelby County. Our mission is to empower neighborhoods and communities disproportionately affected by poverty to self-determination in addressing barriers that hinder children from graduating on-time, career and college-ready – providing funding, critical supports and coordinated efforts around collective accountability, public advocacy and community development.
It is our vision all children will graduate high school on time, college and career-ready through support of revitalized neighborhoods, accountable neighbors, and sustainable systems.

JOB DESCRIPTION

The WSC Neighborhood Meeting Specialist will execute the work of the Whole Child Strategy, Klondike Smokey City Neighborhood Council and the Klondike Smokey City CDC. This role will be responsible for serving as co-facilitator for the Neighborhood Council and for partner agencies and stakeholders centered around school and neighborhood coordination of efforts.

The Neighborhood Council is focused on identifying community-level assets and needs related to students attendance and collectively developing strategies to improve these outcomes. As the Neighborhood Meeting Specialist, this role will work with the Neighborhood Facilitator and Neighborhood Organizer to support the Neighborhood Council in defining and reaching their goals. The Neighborhood Meeting Specialist will support the work of the Neighborhood Facilitator and Neighborhood Organizer by assisting to recruit council participants, assist the Neighborhood Council in defining and refreshing their goals, facilitating trainings and supporting partner and community capacity building in relation to the Whole Child Strategy.

The Neighborhood Meeting Specialist will spend 80% of their time supporting the work of the Whole Child Strategy and 20% supporting the Klondike Smokey City CDC Executive Director. The Neighborhood Meeting Specialist will hold office hours within the Klondike Smokey City CDC. Note: This position is one-year in length, with possibility of extension.

The Neighborhood Facilitator is responsible for the following categories of work, but should execute all duties as assigned with fidelity as the categories and tasks are not exhaustive but demonstrative.

Duties and Responsibilities

Neighborhood Facilitation
▪ Co-develop Neighborhood Council meeting agendas;
▪ Co-facilitate Neighborhood Council meetings;
▪ Serve as primary note-taker for Neighborhood Council meetings;
▪ Co-manage after-meeting processes, including:
    o Editing and distributing notes
    o Upload pictures and other visual aids to a shared Google Drive folder
    o Organize sign-in sheets and contact logs
    o Report attendance numbers to Whole Child Strategies
    o Organizing and managing action commitments
    o Managing Neighborhood Council action plans.
    o Assist in planning strategy aligned projects with the Klondike Smokey City CDC Executive Director and WCS Project Manager
▪ Coordinate with partners to conduct trainings and content/skill support sessions;
▪ Work alongside the Neighborhood Facilitator and Neighborhood Organizer to assist in developing the asset/needs assessment;
▪ Work with the Neighborhood Council and community stakeholders to determine capacity-building needs;
▪ Cultivate and foster relationships with parents, families, and residents to encourage engagement in key decision-making;
▪ Assist in recruitment of a diverse range of participants to serve on the Neighborhood Council;
▪ Assist with calling meeting participants to follow-up on suggestions and concerns.

Minimum Qualifications
▪ Bachelor’s Degree
▪ Minimum two (2) years working in a nonprofit or community development setting;
▪ Process oriented, analytical problem solver, strategic planner, solution oriented;
▪ Willingness to travel and work evenings and weekends as projects demand;
▪ A valid driver’s license.

Preferred Qualifications
▪ Effective project and time management skills
▪ Clear and concise verbal and written communications
▪ Technologically proficient, especially in presenting work products/plans
▪ Experience with an all hands on deck approach to work-related projects and tasks
▪ General facilitation skills
▪ Adept interpersonal skills, focusing on building relationships and resolving conflict
▪ Ability to work independently, but also as part of a team
▪ Clear commitment to continuous improvement via training and professional development

Desired Knowledge & Skills
▪ Ability to rapidly acquire and assimilate new knowledge
▪ Interest in solving complex problems
▪ Experience in using continuous improvement processes and methodology
▪ Knowledge of teaching and learning in a specific instructional grade plan (e.g. early childhood, elementary, middle or high school, etc.)
▪ Knowledge of instructional and/or student support systems
▪ Knowledge and proficiency in Google Drive
▪ Experience working within a Memphis community, preferably Klondike Smokey City

Interested applicants should reach out to Cortney Thomas at cdthomas@wcstrategies.org by Friday, June 8th with their cover letter and resume.

Intake Counselor MEMPHIS AREA LEGAL SERVICES (MALS)

Job Title:    Intake Counselor
Reports to:    Manager of Case Management and Compliance
Date Updated:    May 2018

About Memphis Area Legal Services (MALS): MALS is the primary provider of civil legal representation for low income individuals and families in Fayette, Lauderdale, Shelby, and Tipton counties in Tennessee who are facing critical, sometimes life-threatening situations. Legal assistance is provided through advice and counsel, representation in court and administrative proceedings, and community education and outreach to vulnerable residents. Since 1970, MALS has grown to become a multi-faceted community law firm guided by values and principles that embody its commitment to equal access to justice for all.

Position Description: This position reports to the Manager of Case Management and Compliance under Operations. It is responsible for screening potential clients for eligibility for MALS’ services and for assisting in the provision of high quality legal services to qualified individuals and groups under MALS’ guidelines and substantive priority areas.

Key Responsibilities:
The Intake Counselor performs a wide range of duties, including the following:

Clerical
•    Answers and screens incoming telephone calls; greets and handles clients and visitors in a courteous and reassuring manner
•    Conducts telephone and walk-in intake and eligibility interviews; provides appropriate telephone advice to clients in accordance with protocols defined by MALS’ case management procedures
•    Establishes and maintains filing systems for office correspondence, reports, etc.
•    Prepares, copies, faxes, emails and mails documents, correspondence, etc., as requested, in a timely and efficient manner
•    Performs all data entry tasks associated with case management procedures and conducts and reconciles periodic data audits, as requested
•    Prepares and delivers daily outgoing mail to designated areas
•    Acts as back up or relief for front desk receptionist, as needed
•    Files and maintains hard copies of eligibility records and client applications pursuant to case management procedures
•    Maintains client grievance forms and assists applicants and/or clients in the grievance process by appropriately directing complaints received
•    Maintains high standards of accuracy and competency in carrying out duties and responsibilities and exercises remedial action(s) to correct deficiencies that occur in expected skills and responsibilities

Professional Development
•    Maintains working knowledge of case management procedures, general office practices, and communication protocols in order to professionally and appropriately interact with staff, clients, callers and visitors
•    Maintains working knowledge of all policies, procedures, laws, rules and regulations governing the office in delivering advice and carrying out case management duties and responsibilities accordingly
•    Maintains accurate knowledge regarding eligibility criteria, which must be met by clients and/or applicants and is able to explain it in a clear and understandable manner
•    Maintains working knowledge of computer software required to do the job

Relationships/Outreach
•    Develops and maintains a working knowledge of legal and social service agencies that can help both eligible and ineligible applicants for MALS’ services and makes appropriate referrals
•    Maintains a working relationship with assigned units and other delivery components of MALS, including the Pro Bono Unit, the University of Memphis Legal Clinic, and other administrative and support staff
•    Participates in community education and outreach activities, as requested
•    Develops and maintains cooperative and courteous relationships with staff and the general public in order to promote good will and a positive image
•    Communicates and interacts courteously and professionally with clients, lawyers, court personnel, government agency personnel, etc. in the performance of duties

Other
•    Participates in decisions regarding case acceptance of client applications for legal service, in consultation with managing attorneys and/or the Chief Advocacy Officer
•    Participates in organizational and program development projects, such as tracking data, on an as needed basis
•    Performs other duties as assigned by the Manager of Case Management and Compliance and/or the Chief Operations Officer

Qualifications
MALS is seeking an individual who is highly organized, has excellent communication skills, gives keen attention to detail, and enjoys working in a team-based environment.

Applicants should have:
•    A degree from a paralegal training program or high school diploma with related experience
•    A demonstrated interest in assisting low-income people and conducting aggressive advocacy
•    Proficient data entry skills and be able to type at an accurate rate of at least 50 words per minute
•    Strong computer skills with databases and Microsoft Office applications
•    Excellent oral and written communication skills
•    Ability to work in a fast-paced, multi-faceted, and high-volume atmosphere
•    Strong organizational and analytical skills
•    Ability to manage multiple deadlines
•    Excellent customer service skills
•    Bi-lingual proficiency in Spanish a plus
Employment Status
Non-Exempt

To apply
Send a cover letter and resume to nmcgee@malsi.org. No phone calls.

Engagement Specialist AMERICAN RED CROSS

The American Red Cross is a strong network of volunteers, donors and partners who are always there in times of need. We aspire to turn compassion into action so that all people affected by disaster across the country and around the world receive care, shelter and hope; our communities are ready and prepared for disasters; everyone in our country has access to safe, lifesaving blood and blood products; all members of our armed services and their families find support and comfort whenever needed; and in an emergency, there are always trained individuals nearby, ready to use their Red Cross skills to save lives.

We are seeking an Engagement Specialist to work in the Memphis, TN region. This position will work 8:00am to 5:00pm Monday through Friday, and some weekends and evenings will be required during times of business need.

The Engagement Specialist is responsible for assisting with the implementation and execution of programs, projects and initiatives to increase and strengthen the engagement of volunteers. Additionally, assist with the screenings, referrals, and placement of prospective volunteers to effectively support Regional goals and mission critical activities.

Responsibilities:
1. Subject matter expertise and regional resource for volunteer engagement best practices.
2. Assist in ensuring all prospective volunteers are screened and referred to departments for interviews.
3. Assist local leaders with conducting a comprehensive volunteer engagement onboarding program for all Volunteer Services volunteer position.
4. Assist with driving volunteer engagement, including youth programs.
5. Provide support to the Volunteer Intake Processing Center.
6. Responsible for managing volunteer recognition events across the region for all volunteers.
7. Assist with executing the Event Based Volunteer plan.
8. Assist in supporting and monitoring the appropriate usage and implementation of the regional Volunteer Needs Assessment.
9. Provide support to the Regional Volunteer Services Officer or Sr. Engagement Specialist by:  
• Meeting with departments and ensuring alignment of volunteer needs and regional metrics.
• Helping implement strategies and tactics to improve volunteer engagement, including the annual Volunteer Readiness Assessment and identification of key department Volunteer Lead positions.
• Assisting with the development and implementation of a volunteer engagement/retention strategy and informal recognition promoting the One Red Cross Vision and honoring volunteer service.
• Provide input on volunteer engagement performance management issues.
• Provide reporting and metric analysis support.
• Assist in monitoring and reviewing volunteer satisfaction data with departments to develop strategies to improve volunteer satisfaction.
10. Serve as the subject matter expert on key volunteer recruitment tools. Train volunteer leaders and department leads on volunteer programs, tools and resources.
11. Support Volunteer Services’ regional training plan, which includes in-person and online volunteer supervisor courses.

Qualifications:
Education: Bachelor's degree or equivalent combination of related education and experience required.
Experience: Minimum 3 to 5 years of experience implementing and advancing staff related programs. Knowledge of volunteer programs and policies preferred.

Skills & Abilities:
• Excellent oral and written communication skills.
• Strong training and presentation skills.
• Great interpersonal skills with the ability to effectively relate to people of diverse backgrounds and education levels.
• Knowledge of group dynamics, customer maintenance techniques, influencing skills, and the ability to effectively implement programs is preferred.
• Detailed oriented with good organizational skills and ability to handle multiple and continuously evolving priorities required.
• Recruiting experience or the ability to effectively communicate and represent Red Cross mission and activities in a positive and realistic manner is preferred.
• Other Skills: Intermediate proficiency with MS Office applications, including Word, Excel, PowerPoint, and Outlook.

Apply now!  Joining our team will provide you with the opportunity to make a difference every day.

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply.

Housing Program Coordinator UNITED HOUSING, INC.

Date: April 25, 2018
Title: Housing Program Coordinator
Reports To: Director of Housing & Operations
FLSA Status: Exempt

BASIC JOB FUNCTION
Responsible for ensuring that UHI successfully manages real estate programs in order to maintain progress report and program accountability.

This position will work independently and in collaboration with Housing and accounting Staff to execute daily responsibilities, and special projects. This person will also be responsible for the management of Housing and accounting documentation new and old, for organizational effectiveness and reporting accuracy.

PERFORMANCE MEASURES AND QUALIFICATIONS
Education and Experience
•    Degree in Business or Nonprofit Management or similar field preferred
•    3+ years in a related field  
•    MS Office, Adobe and knowledge of data management software

Knowledge and Skills
•    Requires  the ability to learn multiple operational software systems
•    Excellent oral and written communications skills
•    Good organization skills and problem solving, ability to multitask, detail oriented

PRINCIPAL DUTIES AND RESPONSIBILITIES
The incumbent must perform certain tasks including but not limited to:

•    Provide analysis of program impact via tracking and updating production
•    Lead Real Estate Production Committee Meetings
•    Physical inspections of homes inside and out
•    Coordinate the work scope, bidding and implementation of housing programs
•    Collect and enter housing data into data management system
•    Review and approve all invoices and associated with houses
•    Bill appropriate agency for payment to UHI for work completed
•    Plan and conduct meetings for housing programs
•    File all original documents
•    Turn off utilities, alarm and stop lawn service when houses are sold
•    Start Insurance when house is acquired; Stop insurance when house is sold
•    Complete all tasks as assigned by Director of Housing and Operations

Qualified applicants please submit resumes via email to: ameadors@uhinc.org

 

AmeriCorps Full-Time Member: Bridge Builders® Specialist BRIDGES

POSITION TITLE: BRIDGES AmeriCorps Full-Time Member: Bridge Builders® Specialist

REPORTS TO: CONNECT and AmeriCorps Coordinator and Director of Bridge Builders®

POSITION DESCRIPTION: BRIDGES is seeking five (5) full-time AmeriCorps Members (1720 hours of service required) to serve as Specialists for the Bridge Builders® program from August 7, 2018, to August 6, 2019. Members will serve an average 35-40 hours per week during the academic year and 40+ hours per week during the summer (June –July).

*To serve in AmeriCorps, individuals must be at least 17 years of age; have a high school diploma or GED at the start of service; and be a U.S. citizen, national or lawful permanent resident alien. Documentation of government issued photo identification, education and citizenship are required once an offer has been extended. Social security number is required for E-verify.

BENEFITS: AmeriCorps Members will receive a stipend of $17,500, in 27 bi-weekly pay periods, and, upon successful completion of service, an education award*. Other benefits include student loan forbearance, healthcare coverage (optional), professional networking and skill development, research and training in local social justice issues, training as an experiential learning facilitator and the opportunity to serve with a dedicated team of AmeriCorps members and BRIDGES staff to create positive community change.
*Education Award amounts for the 2018 - 2019 program year have yet to be announced.

ORGANIZATION AND PROGRAM DESCRIPTION: BRIDGES unites and inspires
diverse young people to become confident and courageous leaders committed to community transformation. Our Bridge Builders® program has three levels: CONNECT, COLLABORATE & CHANGE. We use an experiential learning/adventure based education model throughout our programming and to bring together middle and high school youth across the Mid-South region to grow leadership skills, take action within communities and create transformative spaces. The Jim Boyd BRIDGES Center is located in the Uptown neighborhood and is the first green commercial building in Memphis. It features a state of the art indoor/outdoor rock climbing wall, indoor high ropes course and serves as a model for sustainable environmental design.


ESSENTIAL ROLES AND RESPONSIBILITIES FOR SPECIALIST:
1.    Serve 35-40 hours per week during the academic year and 40+ hours per week during the summer. Program dates and times vary but normally occur during the school day and afterschool (Monday through Friday from 7:00 am – 8:00 pm) and on weekends (Saturdays from 8am - 5pm and Sundays from 12pm - 7pm). Intensive summer programming occurs May-July; hours vary but normally occur Monday through Friday from 7:30 am - 8:00 pm.
2.    Work collaboratively to facilitate/co-facilitate Bridge Builders® meetings, workshops and full day events at the Jim Boyd BRIDGES Center, schools and outside organizations (members will receive training on Bridge Builders® curricula).
3.    Lead groups of 15 - 25 adolescent youth through experiential learning activities and discussions focused on social and emotional learning skills, leadership, community and justice.
4.    Assist with the recruitment and retention of Bridge Builders® participants including:
a.    distributing materials;
b.    building relationships with youth organizations and colleges;
c.    attracting new partners and program participants.
5.    Assist the CONNECT Coordinator with recruiting and scheduling CONNECT workshop events and Retreat Days (members will receive training in CONNECT recruitment and scheduling).
6.    Prepare and maintain program materials and curriculum.
a.    Assist with set-up and logistics;
b.    Perform Site Coordination at Bridge Builders® meetings and workshops;
c.    Clean-up for Bridge Builders® meetings, workshops, events and trainings.
7.    Facilitate pre- and post-program evaluations and assist with entering in evaluation data.
8.    Attend and provide support at BRIDGES meetings and events, including volunteer trainings, parent orientations and community events.
9.    Represent BRIDGES and the AmeriCorps program through social media, national service days and events. This may involve presenting at in town and/or out of town meetings and/or conferences.
10.    Ensure, with the guidance of the Director of Bridge Builders® and the AmeriCorps Coordinator, that risk management procedures are implemented and followed during Bridge Builders® programming.
11.    Perform other reasonably related duties as assigned by the Director of Bridge Builders®, AmeriCorps Coordinator or other senior managers.

ESSENTIAL QUALIFICATIONS/STRENGTHS FOR FACILITATION SPECIALIST:
1.    Participate in a criminal history check including but not limited to a state and federal fingerprint check and National Sex Offender Public Registry check.
2.    Preference will be given to candidates with a Bachelor’s degree from an accredited college/university; equivalent combination of education and experience will be considered.
3.    Embraces the AmeriCorps Spirit of Service; seeks to serve wherever needed in order to support the Bridge Builders® program and youth participants.
4.    Experience working with adolescent youth; experience in the field of experiential/ adventure based education is a plus.
5.    Possess a genuine interest, knowledge and passion for the BRIDGES mission and Bridge Builders® program components, including community building, leadership development and youth-led movements for social justice.
6.    Desire to serve a diverse population of adolescent youth and to assist in coaching and developing the strengths and skills of youth participants so that their unique assets are recognized and developed.
7.    Is a lifelong learner.
8.    Effective communication skills such as active listening, body language, clear and concise expectations, etc.; effective interpersonal, intercultural, and leadership abilities.
9.    Detail oriented with the ability to multi-task.
10.    Must be computer literate with knowledge of and experience using Microsoft products.
11.    Reliable transportation (public or private) required to the Jim Boyd BRIDGES Center and to multiple program venues throughout the city.
12.    Must be able to serve evenings and weekends on a regular basis.

PHYSICAL DEMANDS:
1.    Requires ordinary ambulatory skills sufficient to visit departments at the Jim Boyd BRIDGES Center, schools, off campus training sessions, summer camps, conferences, etc.
2.    Member will participate in high-energy activities of the Experiential Learning Center; participation requires ability to climb, run, stoop, elevate to high ropes course, etc.
3.    Able to lift, carry and/or move 25 pounds unassisted and up to 75 pounds with assistance.
4.    Member is regularly required to walk, talk, see and hear.
5.    While performing the duties of this position, the member is frequently required to stand, walk, sit, talk, hear and see.
6.    The member is required to use hands and fingers to operate, handle, or feel objects, tools or controls; and reach with hands and arms.
7.    Specific vision abilities required by this position include close vision and the ability to adjust focus.

In compliance with applicable law, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

All qualified applicants will receive consideration without regard to race, color, national origin, disability age, sex, political affiliation or religion.

HOW TO APPLY:
Apply online at www.bridgesusa.org. Cover letter and resume are required as part of the application process. Application deadline is July 13, 2017. Applicants selected for AmeriCorps service will be required to create an account and submit an application through the My AmeriCorps portal. For additional information about AmeriCorps, please visit www.americorps.gov. For additional information about BRIDGES and the Bridge Builders® program, please visit www.bridgesusa.org.
 
EOE – M/F – V/H